Privacy Policy for Health Star
Last updated: July 26, 2025
Health Star ("we," "us," or "our") is operated by Star Technologies, headquartered in Wyoming, USA. We know you're trusting us with your personal and health information and that's serious. This Privacy Policy tells you exactly what we collect, why we collect it, how we protect it, and what rights you have over it. No sugarcoating just clear, forward-thinking practices designed to keep your data safe.
1. Information We Collect
1.1 Personal Data
- Account & Contact: Name, email address, phone number, profile photo
- Usage & Device Info: IP address, device identifiers, crash logs, app-usage statistics
1.2 Health & Sensitive Data
By design, Health Star connects doctors and patients and facilitates sharing of medical information—so we treat it as a special category under GDPR and apply healthcare data protection best practices:
- Health Metrics: Blood type, donation history, biometric readings (e.g., blood pressure)
- Medical History: Diagnoses, prescriptions, allergies, ongoing treatments
- Uploads: Scans, lab reports, doctor's notes when you choose to upload them
2. How We Use Your Data
- Core App Functionality: Match you with verified patients/donors, schedule reminders, display medical records
- Security & Fraud Prevention: Verify identities, detect abuse, protect against unauthorized access
- Improvements & Research: Aggregate (anonymized) analytics to refine algorithms and user experience
Your explicit opt-in is required before we collect or process any health data. You can revoke that consent at any time in your account settings.
3. Legal Bases for Processing
- Consent: For all health/sensitive data
- Contract: To provide the services you request (e.g., matching donors)
- Legitimate Interests: Fraud prevention, security, service improvements balanced against your privacy rights
4. Sharing & Disclosure
We never sell your data. We may share with:
- Service Providers: Hosting, analytics, customer support—under strict confidentiality and security obligations
- Healthcare Partners: Only with your explicit consent (e.g., to share your records with a clinic)
- Legal Requirements: To comply with law enforcement subpoenas or to protect against fraud or imminent harm
5. Cross-Border Transfers
Your data may be stored or processed in Bangladesh or any country where our service providers operate. We ensure appropriate safeguards (e.g., standard contractual clauses) to protect your rights wherever your data travels.
6. Data Retention
- Account & Usage Data: Retained as long as your account is active + up to 3 years afterward for legitimate-interest purposes (fraud detection, legal compliance)
- Health Records: Retained for up to 7 years after your last use, unless you request deletion sooner
7. Security Measures
We've built Health Star with end-to-end encryption for data in transit and at rest. Our security program includes:
- Access controls & multi-factor authentication for administrative systems
- Regular third-party audits and penetration tests
- Automated anomaly detection and logging
8. Breach Notification
In the unlikely event of a breach compromising your sensitive data, we will:
- Notify affected users within 72 hours of discovery
- Inform relevant supervisory authorities as legally required
- Provide details on what happened, what data was involved, and our remediation steps
9. Your Rights
| Right | What You Can Do |
|---|---|
| Access & Portability | Download all your personal & health data in machine-readable form |
| Correction | Update or correct any inaccurate information in your profile |
| Deletion ("Right to be Forgotten") | Permanently delete your account and all associated data |
| Withdraw Consent | Revoke permission for processing health data at any time |
Submit any request through the app's Privacy Settings or email us at privacy@startechnologie.com. We'll respond within 30 days.
10. Children's Privacy
We do not knowingly collect data from anyone under 18 years old. If you believe we've done so, please contact us and we'll delete it immediately.
11. Changes to This Policy
We may update this policy as our app evolves or laws change. You'll be notified of any material changes via email and in-app prompts. Your continued use after the update constitutes acceptance.
12. Contact Us
If you have questions, concerns, or a data-access request, reach out:
Email: info@startechnologie.com
Address: Star Technologies, 75 E 3RD St, Sheridan, WY 82801, United States (US)
Thank you for trusting Health Star with your health journey. We're committed to keeping your data safe, transparent, and fully under your control.